Refund and Cancellation Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

In order to be eligible for refund the item you want to return must be unopened and in the same condition as when you received it in. It must also be returned in its original package.

Certain kinds of products are not eligible for return. Perishable goods like flowers, food newspapers, magazines, and other items are not eligible for return. We do not accept goods that contain hygiene-related or intimate and hazardous materials or gaseous or flammable liquids.

Additional items that cannot be returned:

  • Gift cards
  • Software products that can be downloaded
  • A few personal care and health products

In order to complete our return procedure, you need an original receipt or proof of purchase.
Don’t return your purchase to the company that made the purchase.

  • Digiadmantra Premium Bundle can be used for all time use. Every time we create new assets, it gets transferred to Digiadmantra.
  • Digiadmantra items are digital and in a digital format that can’t be replaced or cancelled as there’s no subscription with them.
  • 100% Money-Back-Guarantee is offered in the event that none of these software, files Divi Website Builder, Divi Hosting works for you.
  • The Money-Back guarantee is not applicable when a purchaser has not been able to utilize the asset or changed their mind after the purchase.
  • In most cases when a bundle is purchased, the price is not refundable.

There are certain circumstances that only partial refunds will be allowed: (if applicable)

  • Book that shows obvious evidence of use
  • CD DVD video game software cassette tape, the vinyl recording that’s been open.
  • The item that is that is not in its original state is damaged or has missing parts in a way that is not due to our fault.
  • Returns of any item made for more than 30 days following the date of delivery
  • Refunds (if appropriate)
    When your return has been received and examined, we will send an email to inform you that we received your item. We will also inform you about the acceptance or denial for your reimbursement.
    If you’re accepted by the bank, your refund will be processed and a credit will be added towards your account, or your original method of payment within a specific number of time.

Incomplete or late refunds (if the case)
If you’ve not received your refund in the past, you should first verify your bank account once more.
Contact the credit card company of your choice It could take a while before your refund can be officially sent.
The next step is to contact your bank. There may be some time for processing before the money is credited.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if relevant)
Only items that are regular priced can be refunded. Unfortunately sale items can’t be returned.

Exchanges (if appropriate)
We will only replace items in the event that they are damaged or defective. If you need to exchange it for the same item, send us an email at [email protected] and send your item to 181, Gali No-02, Sector 59,Noida,201301

Gifts
In the event that the merchandise was designated as a gift at the time of purchase and was delivered straight to the recipient, you’ll be given an amount of gift credit equal to the amount of your return. After the item has been received and inspected, a present certificate of gift will be sent to you.

If the item was not marked as a gift when it was purchased or the person who gave it to you ordered the item directly to them, to be given to you in the future we will then send a credit to the gift-giver, and let him know about the return.
Shipping
For a return You must mail your item to: 181, Gali No-02, Sector No. 59, Noida, 201301.

The customer is accountable for paying your own shipping charges for returning the product. Shipping costs are not refundable. If you are able to receive an amount of money back then the cost of return delivery will not be included in the refund.

Based on the location you reside in depending on where you live, the time it will take for the exchanged item to arrive be different.

If you’re shipping an item that is more than Rs.75 then you must look into a trackable shipping service or buying insurance for shipping. We cannot guarantee that you will receive your item back.

For any further questions reach out to [email protected]